Return & Exchange Policy

At Maison Blu, we want you to love your purchase. If for any reason you’re not satisfied, we offer a flexible return and exchange policy with store credit as our primary option.

Return & Exchange Policy Details:

• Return & Exchange Window: Returns and exchanges are accepted within 15 days of delivery.

• Condition of Items: Items must be in their original, unused condition with all tags intact.

• Store Credit Issuance: Once we process and approve your return, you’ll receive store credit equal to your purchase amount. This store credit is valid for 6 months from the date of issue and can be used on future orders.

• Exchanges: If you’d like to exchange an item for a different size or style, please reach out to our customer support. We’ll help guide you through the process to ensure a smooth exchange.

• Non-Returnable Items: Certain items, such as final sale items and personalized products, are not eligible for return or exchange.

• Return Shipping: Customers are responsible for return shipping costs. For peace of mind, we recommend using a trackable shipping method.

• Please note that for customized orders, we are unable to accept returns, exchanges, or issue store credits.

For questions or assistance, don’t hesitate to contact our support team. We’re here to help!