Privacy policy

Introduction

This Privacy Policy describes how Maison Blu ("Maison Blu," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit our website ("Website") or make a purchase from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us by:

  • Email: customercare@maisonblu.in
  • Phone: 9004711317
  • Mail:
    1 FLOOR, FLAT 2, AIDUN BUILDING,
    JOHN CRASTO LANE, DHOBI TALAO,
    Mumbai, MH, 400002

Personal Information we gather:

We collect the following categories of Personal Information from you:

  • Device Information: We automatically collect information about your device, such as your web browser version, IP address, time zone, cookie information, the websites or products you view, search terms, and how you interact with the website. This information is collected through cookies, log files, web beacons, tags, or pixels.
  • Order Information: We collect information necessary to process your orders, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information: We collect information from you when you contact us for customer support, such as your name, email address, and the nature of your inquiry.

Underage Users

Our website is not designed for users younger than 18 years old. We do not knowingly gather Personal Information from minors. If you are a parent or guardian and suspect that your child has shared Personal Information with us, please get in touch with us without delay.

Your Personal Information is being utilised for:

  • To provide and fulfill your orders, including processing your payments, shipping your orders, and providing you with invoices and order confirmations;
  • To communicate with you, such as to respond to your inquiries and requests, provide customer support, and send you marketing and promotional materials;
  • To take feedback regarding our services provided and goods delivered and to make sure we work on the directions/complaints to your satisfaction;
  • To comply with applicable laws and regulations.

Distributing your Private Information

We disclose your Personal Information to service partners who assist us in delivering our products and services and in fulfilling our agreements with you, as previously mentioned. For example, we share your information with:

  • Shopify, our online store platform.
  • Payment processors, such as Stripe.
  • Shipping carriers, such as FedEx.
  • Marketing and advertising partners.

We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a legal process, or to protect our rights and interests.

Cookies and Tracking Technologies

Our website employs cookies and various tracking tools to gather details about your browsing behavior. Cookies, small data files placed on your device during a website visit, enable the site to recall your preferences and actions, like login details and region choices. You have the ability to regulate and adjust cookie settings in your web browser.

Do Not Track

As of now, we do not acknowledge or act on "Do Not Track" signals that your browser may send.

Modifications to our Privacy Policy

Periodically, we might revise this Privacy Policy. Any updates will be communicated by publishing the revised policy on our website.

Your Entitlements

Concerning your Personal Data, you are entitled to the following:

  • Access Right: You can access the Personal Information we maintain about you.
  • Rectification Right: You can correct any Personal Information we have that is inaccurate.
  • Erasure Right: You can request the deletion of your Personal Information from our records.
  • Processing Restriction Right: You can ask us to limit how we process your Personal Information.
  • Portability Right: You can request the transfer of your Personal Information to a different organization.
  • Objection Right: You have the ability to oppose our processing of your Personal Information.

To utilize any of these rights, kindly reach out to us via the contact details provided in the "Contact Us" section above.

Safeguarding Your Data

We implement appropriate steps to safeguard your Personal Information against unauthorized access, exposure, modification, or destruction. Nevertheless, it's important to note that no security system is infallible, and absolute security of your Personal Information cannot be assured.

Global Movement of Your Personal Data

Your Personal Information might be moved to and managed in countries different from your residence. The data protection regulations in these countries can vary from those in your home country.

Agreement to Terms

Through your use of the Website, you agree to our gathering, utilizing, and sharing of your Personal Information in accordance with the practices outlined in this Privacy Policy.

Policy Implementation Date

This Privacy Policy comes into effect from Jan 01, 2024.

Getting in Touch

For inquiries regarding this Privacy Policy, please reach out to us via the contact details mentioned in the above "Contact Us" section.